V3: cannot insert youtube-video in profile

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Avatar of suitwearer

This problem occurs only in V3 (no matter if I try Chrome or Firefox), I have no problem to insert youtube-videos in the profile using old chess.com V2 (but the videos are then smaller would therefore prefer to do it in V3).

The video shows up in "About me" in my profile but when I press "Save", it is gone - only the text before and after the video is left. Does not matter if I copy the URL or try embedding. I even tried some recommended tricks like some "..." before and after the video etc. etc.

Chess.com support were very helpful, they did even send my a how-to-do video. I did exactly what they did but it simply does not work in V3.

Anybody else facing problems in inserting youtube videos in the profile in V3?

Avatar of notmtwain
suitwearer wrote:

This problem occurs only in V3 (no matter if I try Chrome or Firefox), I have no problem to insert youtube-videos in the profile using old chess.com V2 (but the videos are then smaller would therefore prefer to do it in V3).

The video shows up in "About me" in my profile but when I press "Save", it is gone - only the text before and after the video is left. Does not matter if I copy the URL or try embedding. I even tried some recommended tricks like some "..." before and after the video etc. etc.

Chess.com support were very helpful, they did even send my a how-to-do video. I did exactly what they did but it simply does not work in V3.

Anybody else facing problems in inserting youtube videos in the profile in V3?

Hmm, maybe you're not supposed to post videos in your profile. 

Avatar of Roasted_Rooster

Why not if it's allowed?

Avatar of Guest1375644803
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