There is a policy for delaying a lost game. "Vacation abuse is when a player uses the vacation time to intentionally delay a game which is completely and hopelessly lost." ... "Chess.com has the right to adjudicate a game which we feel one of the players is using vacation time to intentionally delay a game when in a lost position. Abusing the vacation time may also result in a warning and/or account closure. ". This has been enforced before.
Try "Report Abuse".
It seems though serial auto-timeout protection by itself should be against site policy but appears this part is not enforced. "Please only use vacation time in an honest matter when you are away from the site for an extended period of time. ".
How does one request a game to be ended when a player is clearly losing but constantly using vacation to put off finishing the came. See this game. http://www.chess.com/echess/game.html?id=17191410
The one player has now been doing it for weeks and he is holding up a whole tournament. It is very frustrating.