What happens when you Report an Opponent?

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Doubleswest

Just report everyone. Nothing happens anyway.

JackBolsen

I reported two players during an arena last night after they had multiple games with 93%+ accuracy. The players won 1st and 3rd in the tournament. Nothing happened. Nice job Danny Rensch, the site is taking these problems seriously. 😴

David

Because accuracy is not an indication of cheating and it’s because of dumb takes like yours that we can’t have sensible discussions about actual cheating in the forums. There’s more than 30 employees paid to work on fair play issues

Martin_Stahl
Doubleswest wrote:

Just report everyone. Nothing happens anyway.

The vast majority of players reported are playing fairly but resources are used checking them. It certainly doesn't help the situation if members are reporting everyone, regardless.

🤔

Art-of-War-TX
David wrote:

Because accuracy is not an indication of cheating and it’s because of dumb takes like yours that we can’t have sensible discussions about actual cheating in the forums. There’s more than 30 employees paid to work on fair play issues

And they're doing a horrible job. This doesn't require your agreement, because the statistics speak for 1 themselves. Ya feel me patna?

Art-of-War-TX
Martin_Stahl wrote:
Doubleswest wrote:

Just report everyone. Nothing happens anyway.

The vast majority of players reported are playing fairly but resources are used checking them. It certainly doesn't help the situation if members are reporting everyone, regardless.

🤔

That's because staff aren't proficient enough to do anything about it, they need a stronger algorithm.

Just gonna have to accept it, fairplay violations in online chess are here to stay, and little to nothing will be done about it.

Art-of-War-TX
Martin_Stahl wrote:
Doubleswest wrote:

Just report everyone. Nothing happens anyway.

The vast majority of players reported are playing fairly but resources are used checking them. It certainly doesn't help the situation if members are reporting everyone, regardless.

🤔

What doesn't help is paying members get nothing but additional features of the app. The profit margin at chess.com is sufficient. Employing a team to develop a better algorithm isn't that expensive. The talent doesn't exist with the company, and that's painfully obvious. It's going to continue, and it's extremely unlikely that anything the company will do will change the status quo. That's an undeniable fact and users just need to accept when/if they become paying users that fairplay violations will continue with little to no effort by the company to stop it. Wanna change my opinion? Unhook the trailer and start getting results instead of making excuses.

Anyone, paying users or not, just understand the only thing you're paying for is extra features. If it's worth it to you to deal with rampant fairplay concerns to use extra features then it's worth it. If that balance doesn't satisfy, save your money.

ryanovster

all reports get taken seriously but its none of our business what happens to the players who have been reported.

Art-of-War-TX
ryanovster wrote:

all reports get taken seriously but its none of our business what happens to the players who have been reported.

There's no way you can quantify that. I believe you just made it up tbh. The sheer volume of reports speaks for itself. That's not the point, the bigger focus is developing an algorithm that is sufficient, to make up for the lack of staffing and proficiency to address the issue. This alleviates the requirement of huge staff numbers to sort through frivolous reports. AI is the way forward, to a much higher fidelity than what is to be had currently.

RonaldJosephCote

"all reports get taken seriously but its none of our business what happens to the players"....... Eventually, years from now, they all die. surprise

PromisingPawns

Ai isn't trustworthy yet for these kind of jobs imo.

MaetsNori

I've reported many opponents for obvious cheating, and I've seen several of them have their accounts closed for "Fair Play" violations within a minute or so after my report.

My assumption is that the more obvious the cheating (or perhaps the easier it is for AI cheat detection to identify), the quicker the action is taken. Also, the more members that report a single player, the more likely it is that some sort of consequence will result.

But you also have to remember that there are thousands upon thousands, if not millions of members playing on Chess.com each day ... Be patient with the handful of staff members if they aren't able to jump on your report immediately ...

MaetsNori
JackBolsen wrote:

I reported two players during an arena last night after they had multiple games with 93%+ accuracy. The players won 1st and 3rd in the tournament. Nothing happened. Nice job Danny Rensch, the site is taking these problems seriously. 😴

Accuracy percentages are often inflated, sorry to say.

DrSpudnik

They go where the goblins go, below, below, below!

SpadeCardMagic

Yes, I agree with the statements. I have reported someone for obviously cheating and they didn't get a punishment. Their accounts were never blocked or never had a ban for a few days. And this person was using all of the top computer moves.

However, I think chess.com gets the notifications, but don't do anything about it because they probably get a lot of them at once.

Immaterialgirlz

Hitting the report button sends an inquiry into the game in question directly to Danny Rensch's trashbin.

SpadeCardMagic

Ha.. probably right, have you seen his hairline.

Immaterialgirlz
AtomicApplePi wrote:

Ha.. probably right, have you seen his hairline.

He pulls off what he has well-enough.

AghaPerham

Nothing will happen. The most important thing is not to discuss cheating. Cheating itself is a much lesser problem than the discussions of cheating. If you discuss it you get banned. Because they do everything correctly all the time and they know best what to do. Shhhhhh.... no discussion allowed. Discussion of cheating creates the illusion that there is prevalent cheating, which there isn't, trust me, don't need to discuss.

MaetsNori
AghaPerham wrote:

Nothing will happen.

Not always true.

This player was obviously using an engine against me: @HollyMollyBeast.

I reported them, then watched them begin a new game with another opponent. A minute into the game, their account was banned.

I could go through my game history and find many more instances where I reported a player and watched their account get banned within a few minutes ...

I'd say it depends on how obvious and detectable the cheating is.

Though, there's also the fact that sometimes our opponents just play a great game, and pick apart our moves.

Strong chess isn't always an indication of cheating.

I'd guess that a large percentage of players report their opponents simply because their opponents played well ... which is just going to clog up the system.

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