what is fair policy of chess.com server

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ahmedage10

My Dears

Looks my today's game against one member from USA name danky. He challanged me for game and I accepted but one move from me he never moved and waited me 8.47 minutes. I wondered that why not chess.com server aborted the game against this kind of unfair game and aborted the game after 10 minutes game. Is it OK from server while I noticed that some time server aborted the game after 2 to 3 minutes if someone never moved from one of them. Plz share with me.

Thanks - Ahmedage10

NimzoRoy

Click on Help & Support at the bottom of the page and look up the policy yourself, don't take someone else's word for it. If you still think chess.com didn't follow their own rules you can contact the staff directly via Help & Support.

ahmedage10

Thanks but due to my age I cannot reach to find out my point. If you (NimzoRoy) can help me to find out what are rules kindly let me know.

Thanks again.

NimzoRoy

http://support.chess.com/Knowledgebase/List/Index/13/live-chess

http://support.chess.com/Knowledgebase/Article/View/132/0/playing-live-chess-on-chesscom