Really/
Why are people so cruel
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Why do people not let me win i just tryna get awards but they no let me. I also chat but they ignore me
Most people (especially higher rated players) want to play chess when they are in a game and aren't there to chat. If you want to chat and make friends, then chess.com clubs or private messages might be better suited for this.
Also what "awards" are you referring to? You mean like the trophies/cheers/badges which can be sent? Make many chess.com friends and maybe you'll get some of these awards sent to you