mingrui wrote: my point is 1032 and other player's point is 1059. I could't have point when I won by checkmate. why?
Probably because the Live Chess game was UNRATED. (Click in the Details tab next to the board and you will see whether the game was Rated or Unrated). e.g. this game ... http://www.chess.com/livechess/game.html?id=116955154
(There does not appear to be a game in your archive where your rating was 1032 and your opponent's was 1059. In the above unrated game, your rating was 1052 and your opponent's was 1057.)
Another possibility is that too few moves were played. If no more than 4, the result does not count.
my point is 1032 and other player's point is 1059. I could't have point when I won by checkmate. why?