Innominata wrote:
Had a recent game 06 March (I don't play much game due to time but that's "recent" for me) where my opponent was banned, but I never received any points back like normal. I don't get to play much already and I have to face players like this and I get no compensation for points (I certainly don't get compensated for my time playing which I understand can't be compensated for) at least give me my points back.
If you want support from Help, you need to use the "Contact Support" system. Nobody in the forum can help you get your points back.
Contact support and be sure to include a link to the game where your opponent was banned.
https://support.chess.com/en/articles/8588324-what-happens-when-someone-is-caught-cheating
Had a recent game 06 March (I don't play much game due to time but that's "recent" for me) where my opponent was banned, but I never received any points back like normal. I don't get to play much already and I have to face players like this and I get no compensation for points (I certainly don't get compensated for my time playing which I understand can't be compensated for) at least give me my points back.