why still no punishment for rudeness?
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Graf_Nachthafen wrote:
soaringturkey hat geschrieben:
david wrote:
If you'd like to recommend changes to the system, there's also the "Make a Suggestion" option in the same screenshot that I posted above.
Will that really help? I mean from the attitude you are giving me now, it's not even remotely a priority for you guys. I get the repeated copy and paste answer that you are accustomed to giving to people, what seems like everyday, who have addressed this issue. At least here in a forum we can address the obvious slothfulness towards it.
Like I said, the issue starts at the top. You guys.
If all it takes to make a suggestion is one little easy box,
but to report an abuse, you need to click 3 times and 3 times you are given the same, "don't do it " message. That's a problem.
The answer is most likely that it's not financially viable for them to try and police millions of accounts for "rude speech".
Whatever "rude speech" is exactly also varies based upon whom you ask.
The law usually gives you the right to not be insulted by others, but it certainly doesn't forbid others to be unfriendly to you or harsh or use sarcasm or any other number of things todays over-sensitive people seem to think of being too horrible to suffer.
So for chess.com to police these scenarios they'd have to pay a team of mods to read potentially hundreds of thousands of reports each day and judge them fairly.
Who's gonna pay for that ? You with your free membership ?
You're getting a lot of service here for free, if you think it's still not good enough, how about you open your own site and offer all that you want to the world for free ? No ? Thought so.
That's not really a fair assumption to make
What if I have another account that I do pay for and this is my account because I help run a youth group and sometimes the kids wants to borrow my phone and play chess on it?
Besides that's not the point though.
This whole, "only premium members gets a voice", mentality is old fashion and is actually counter-profit. If they aren't making any money on free play then that's a business model problem because you should still make a hefty profit margin on free play alone.
Improve costumer relations and you are good to go.
Plus what backwards moral compass do you have?
If you go to a park and there was a guy who was being an ass. For the purpose of the story let's call him Graf. Graf was just purposely being a dick and you go up to the park ranger to tell him someone named Graf is being a tool.
The Park ranger wouldn't just be like, well you didn't pay for this park so you have no right to complain, so why don't you make your own park? you won't? thought so.
Apr 13, 2017
0
#24
soaringturkey i think you and cc are in one mind on this , you have highlighted a cumbersome way to report abuse and i think that you could add to cc by working with them via suggestion option and future discussion ,
well done hope you get it fixed
knighttour2 wrote:
I think that anyone who insults me should get the death penalty, preferably in some public and horrifically painful fashion. That'll teach them. In fact, what upsets me most is people beating me in a game of chess, so they should be executed too. After all, they're beating me. ON PURPOSE. These people are asserting their superiority, which makes me feel weak and powerless and sad and hopeless. Winning a chess game is a show of dominance that does not foster an inclusive, diverse, tolerant environment. I don't understand how chess.com staffers sleep at night with the culture of fear they are creating on this site that discriminates based on ability. Do you realize that chess.com ranks people and rates people based on their ability and accomplishments? What am I, a piece of meat to be graded based on what I can achieve? And don't even get me started on trophies! Giving people awards based on achievement perpetuates low self-esteem and a culture of rewarding ability rather than being inclusive of everyone.
Or you could just ignore it when someone is mean to you. Your call
See @David, this is the type of people you guys breed.
Name me any other work place, environment, situation, hell give me any popular website that have people like this. People who wait for someone to make a complaint to an admin or anyone in charge and be like, " oh you have a complaint - why don't you just go and suck it. I get a kick from making people who have grievances feel like they are the problem in society."
U ask for the missing punishment of someone u don't know.
So why don't u use your available ways of punishment? You didn't? Why? Do you want other people punish the person u weren't able to punish yourself?
Why, Honey?
Apr 13, 2017
0
#27
If you'd like to request changes to Chess.com's approach to moderation, you can also speak to @jdcannon, who is the Staff member leading the moderator team.
Please also note that it is also against the Terms of Service to have more than one active account or to allow others to use your account. Children under the age of 18 should have parental or guardian's approval and supervision, and although Chess.com tries to keep the site family friendly, for genuinely children friendly chess we recommend our sister site, Chesskid.com.
Reporting abuse does make a difference - nothing visible may happen immediately, because Chess.com generally chooses to engage with members to try and help them change their behaviour, and it's only after someone ignores that dialogue and continues on with their behaviour - again, which we need people to report, unless a moderator somehow stumbles independently across it - that sanctions are applied, particularly for low level abuse. Particularly severe abuse gets actioned in a different way.
If it were easier to report supposed abuse, there would be a lot more false reports to deal with, which would actually lead to a slower response on abuse worthy of actioning.
CookedQueen wrote:
U ask for the missing punishment of someone u don't know.
So why don't u use your available ways of punishment? You didn't? Why? Do you want other people punish the person u weren't able to punish yourself?
Why, Honey?
The available means is ridiculous and it doesn't work.
No I don't want to punish anyone but I don't want this toxic environment. No other place/website will have such a negative resistance on someone complaining about how unhealthy the environment is.
It's actually just this place. and it can be boiled down to, You don't report abuse.
which is evident in the whole "Click the report abuse button. Don't do it. You click secondary link, you click the down arrow to report abuse. Don't do it says the website. You click send, Don't do it says the website. You click send again"
This breeds such resistance to any change whatsoever.
Just look at this thread. Nearly everyone makes me out like I'm the bad person for pointing out something that doesn't happen anywhere else.
Apr 13, 2017
0
#29
Also, you can bookmark the page that leads directly to the reporting screen: https://support.chess.com/customer/portal/emails/new
Screen shots and context help as well.
soaringturkey wrote:
...
The available means is ridiculous and it doesn't work.
...Just look at this thread. Nearly everyone makes me out like I'm the bad person for pointing out something that doesn't happen anywhere else.
You are right with your entire answer! But either ignoring annoying messages / chats or blocking / reporting. Some disable chat entirely. Somehow one has to deal with it. Maybe it's getting better but imho it's the age of so many here causing a "difficult" place. So one has to see the good side of it and not always taking it personal and rather joking than shooting back.
CookedQueen wrote:
soaringturkey wrote:
...
The available means is ridiculous and it doesn't work.
...Just look at this thread. Nearly everyone makes me out like I'm the bad person for pointing out something that doesn't happen anywhere else.
You are right with your entire answer! But either ignoring annoying messages / chats or blocking / reporting. Some disable chat entirely. Somehow one has to deal with it. Maybe it's getting better but imho it's the age of so many here causing a "difficult" place. So one has to see the good side of it and not always taking it personal and rather joking than shooting back.
Because its allowed.
GodsPawn2016 wrote:
Because its allowed.
Huh?
What exactly from my explanation? Blocking/Reporting, yes allowed and part of the possibilities I was talking about. Disabling chat / Ignoring messages? The same.
Because it's allowed.
I must agree with you soaringturkey, the admin's and whatever form of a moderating team on here is very sad. If they acted more active, people would see that they're on. If they actually decided to punish people, people would learn to follow rules. Tanktastic 3D Tank Game Forum has an awesome forum. A mod is almost always on, the EULA and rules are clean and decisive. If you break any rules, you will be warned. Continued warnings will result in permanent bans. If you look at the topics or pages, it's clean.
In chess.com's forum, the mods almost "secretly" remove topics. In the Tanktastic forum, the topic stays, but is locked for about 12 hrs for people to see, then it is removed. It's like a physical way for people to know, if I break a rule, I will be punished. They also make it clear to people as who the moderators and admins are, it even shows which admins or mods are online! You can actually PM the person, knowing that he will respond and help you.
I also think there should be an automatic censor attached to the forum where the admin's/mod's can blacklist certain words.
Either way, it's simple. Be there, and they won't. Don't and they'll break every rule.
Apr 13, 2017
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#34
rudeness is not a sin or a crime today, it is normal! besides punishment is not politically correct today!
BoyStan wrote:
rudeness is not a sin or a crime today, it is normal! besides punishment is not politically correct today!
Ok, you're right about the second half. Lol. But this is a forum, and why be politically correct? How bout morally correct? Who believes in politically correct anyway? And I think that this topic refers to more than just rudeness.
Apr 13, 2017
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#36
Morally correct for many today is 'what feels right for you'. No-one has any right to force their morality on anyone else. This is the issue in the marriage equality debate. There is no standard to measure what is morally correct, especially when the 'Thou shalt not's' of the Bible are ignored.
Apr 13, 2017
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#38
Thanks human-in-training. People need to suck it up when their feelings are hurt by anothers words. Get over it and carry on!
Apr 13, 2017
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#39
soaringturkey wrote: If it's strikes a flag then give the user a warning until they are banned. make this place an ass free zone.
With all due respect, it won't be an ass free zone until you either leave or change your attitude.
Apr 13, 2017
0
#40
@soaringturkey: They could be understaffed. If it helps: just think, being rude is like a punishment in itself. Rudeness can only come from a putrid, negative mind. It's like a dead giveaway that someone is unhappy or even miserable. They are in a trap and can't see it. Checkmated by life. 
Just the occasional plague of locusts, surely.
I got that, pretty smart man.