abandon/Time out and points deducted

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sanjeevmishra83

Hi Guys,

Number of times,in middle of game,it has automatically got abdonded or time out and reduced my points. 

Any idea..its so frustrating

jaclyn

What browser and operating system are you using? If you get connected you  have one minute to reconnect without automatically losing the game (except tournaments).

sanjeevmishra83

I am using google crome, not sure uf thats the issue

jaclyn

It could be related to a number of things. It could simply be your internet connection isn't constant. It could also be a program running in the background on your computer.  Try clearing out your browsing data as well to see if that helps.