Accepting challenge

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Grayream

I receive a challenge and when I try to accept I get a message saying the game has already started (which it hasn't). I am going round in circles trying to get help with this issue. I sent an email to support and the email came back saying the email could not be answered from this address: support@chess.com. How can I contact them?

Martin_Stahl
Grayream wrote:

I receive a challenge and when I try to accept I get a message saying the game has already started (which it hasn't). I am going round in circles trying to get help with this issue. I sent an email to support and the email came back saying the email could not be answered from this address: support@chess.com. How can I contact them?

You can contact Support directly using the option in the menu