I would write to support directly for this. https://support.chess.com/customer/portal/emails/new
Account recovery
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could someone retitle this forum to let people know it's not monitored by staff ?
May 15, 2015
0
#4
We do monitor, but in this case notmtwain is correct. Best to email us directly :D
Cool!
why can't I log back into my account named Elaina-bestwaifu?
Mar 11, 2023
0
#7
Kingcroottt111 wrote:
why can't I log back into my account ....?
It was closed. If you look at the profile you can see why and the email address on the account should have received a communication about the closure
I had an old account, Zrzu I'd like to get it back but I haven't been on it in a long while. I forgot the email for the account and of course the pass. I want to analyze my old games please help. Thanks