accuracy - Chess Forums

Doubleswest

Apr 14, 2023

0

#1

It have not been working now for 1 month or more. When are you gonna fix it?? Average accuracy.1 week to 90 day Only pay subscription to see the accuracy... And thats not even working... Whats happening?? Can i refund?

Martin_Stahl

Apr 15, 2023

0

#2

Doubleswest wrote:

It have not been working now for 1 month or more. When are you gonna fix it?? Average accuracy.1 week to 90 day Only pay subscription to see the accuracy... And thats not even working... Whats happening?? Can i refund?

Average accuracy on stats has been removed due to a bug and until that underlying bug can be fixed.

As to refunds:

https://support.chess.com/article/572-what-are-your-payment-policies-refunds-services-currency-etc

Doubleswest

Apr 15, 2023

0

#3

Tack Martin

Doubleswest

May 2, 2023

0

#4

Something tells me this issue never gonna be fixed. And still everyone pay for the function...

Martin_Stahl

May 2, 2023

0

#5

Doubleswest wrote:

Something tells me this issue never gonna be fixed. And still everyone pay for the function...

Bugs get fixed based on scmeverity and priority. Average accuracy isn't a major feature and as far as I'm aware, it isn't a premium only one.