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Achievement bugs/support

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Avatar of minicheesepull1776
minicheesepull1776
Sep 3, 2025
0
#21
Wind wrote:

Hi! If you have any glitched achievements feel free to reach out to our Support team at https://www.chess.com/support and add in the details of what you've done and achievements that are bugged, they'll be able to assist you.

Chessica is not helpful I can't get the details I want

Avatar of mahajeet211
mahajeet211
Dec 14, 2025
0
#22

I have all 33 books but I didn't get the book master achievement

Avatar of Martin_Stahl
Martin_Stahl
Dec 15, 2025
0
#23
mahajeet211 wrote:

I have all 33 books but I didn't get the book master achievement

Pretty sure there isn't an achievement like that.

Avatar of BluFalconUSA
BluFalconUSA
Feb 12, 2026
0
#24

Yeah, I upgraded to Premium and didn't get the achievement! Is it bugged or...?

Avatar of Martin_Stahl
Martin_Stahl
Feb 12, 2026
0
#25
BluFalconUSA wrote:

Yeah, I upgraded to Premium and didn't get the achievement! Is it bugged or...?


You won't get the achievement while on a trial. It has to convert to paid before it's awarded.