Hi there, I am experiencing a volkswagon ad pop up on my chess board during play. It pops up on the top left corner of the chessboard usually about 5 to 6 minutes into my game and there is no X to remove the ad!!! I am generally screwed every time out of completing the game. How can i remove this or stop from happening?
Next time that happens, capture some data about it and report it
this is my board usually a few minutes into my games, I could not finish my last 3 games due to this
this is my board usually a few minutes into my games, I could not finish my last 3 games due to this
It's also possible you have some malware on your system. I believe in the play interface, the ads are limited to the game completed screens.
You might want try clearing your browser cache and using an anti-malware tool to make sure that's actually not coming from somewhere else
In two of my last three games, I have been kicked out of chess.com and into an AT&T advertisement. Could this be an issue in chess.com or do you think it is Malware on my laptop. It has only happened when during chess.com games.
In two of my last three games, I have been kicked out of chess.com and into an AT&T advertisement. Could this be an issue in chess.com or do you think it is Malware on my laptop. It has only happened when during chess.com games.
Could be malware but sometimes bad ads make it into the ad provider. If it might be the latter, you can report it:
https://support.chess.com/article/4914-how-do-i-report-a-bad-ad
Last game I played I had a full page add pop up for a couple seconds.
Full page ad, thrice, during my previous game! ^%$$#@
Im literly playing bullet chess where every second counts and a ad pops up and borrows half of my time like wtf
when i play a chess game a random pop up screen pops up and after i have to start again or a new game
its sooooooo annoying!!!!!!
and the pop up is creepy
when i play a chess game a random pop up screen pops up and after i have to start again or a new game
its sooooooo annoying!!!!!!
and the pop up is creepy
You should report it using the process in the provided link above
Ok so you are aware this has started happening again, @martin_stahl is anyone on the team looking into it?
Ok so you are aware this has started happening again, @martin_stahl is anyone on the team looking into it?
Staff have been referred to a few recent instances and are looking into it
A new tab keeps opening up. It's an annoying add. While playing. It's not fair.
When I am playing, an ad pops up and puts me in a new tab three or four times. Is there any way to stop that from happening? This only happens in the browser; I don't have this issue on the chess app.
i use an adblocker i cant help but its probably malware, CC wouldn't do that if you were in a chess match
I had this issue, too. I was using Chrome when it happened. I switched to Edge and haven't had the issue. So, either they fixed the issue or Edge does a better job of blocking pop-ups.
ETA: Actually, I'm browsing the forums in Chrome and Chrome is still blocking pop-ups. IDK if the site owners intend to serve pop-up ads.
Hi there, I am experiencing a volkswagon ad pop up on my chess board during play. It pops up on the top left corner of the chessboard usually about 5 to 6 minutes into my game and there is no X to remove the ad!!! I am generally screwed every time out of completing the game. How can i remove this or stop from happening?