Ads randomly opening while I am playing

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Avatar of BlitzKing45

Hey, has this happened to anyone else? When I am playing or in chess.com/live every few minutes a random ads just opens in a new tab. Like I am not even clicking on anything but in the middle of a game, the tab just opens up and it takes me to that tab which is really annoying, especially when playing blitz or bullet when you have low time. Anyone know how to fix this? Thanks

Avatar of MarcGalassini

Yes I am experiencing the same thing

Avatar of regtg

I have the same issue too but I don't know how to fix it

Avatar of MarcGalassini

So far it has only happened once, but still has me sketched out that my PC has a bug

Avatar of JDBJake

Glad I'm not the only one to be having this issue. Unfortunately I don't have a solution either so I really hope this gets addressed soon.

Avatar of DarkSide2175

I've been having this issue all afternoon - have to quit playing - it's that bad

Avatar of BlitzKing45
DarkSide2175 wrote:

I've been having this issue all afternoon - have to quit playing - it's that bad

damn, hope it gets fixed soon

Avatar of BlitzKing45

is there anyone we can contact to resolve this issue?

Avatar of Chessisfunforme
BlitzKing45 wrote:

is there anyone we can contact to resolve this issue?

chess.com support

Avatar of Martin_Stahl

Staff are aware of reports of this happening and are looking into it.

Avatar of sonburst8

Bullet is unplayable because of this, I get up to 3-4 a GAME

Avatar of BlitzKing45
sonburst8 wrote:

Bullet is unplayable because of this, I get up to 3-4 a GAME

yea it got rly bad for me as well now
at first it was only like 1-2 every few games but now it's happening every game

Avatar of Piglin151

Happening to me as well. Sometimes like once every 2 minutes.

Avatar of HughJass1960

Yes, started today. A new tab after every move.

Avatar of Nitro358

Click the X in the top right, and report it as "Ad Covered Content". Chess.com will quickly fix it once they start losing advertising dollars.

Avatar of Axixur

I am facing the same issue. It's a very weird experience.

Avatar of kevinforce

@Martin_Stahl Why do I have to find the answer to this buried in the comments of an invisible thread? Why can't you tell people on the front page that staff is aware of the problem? Unfortunately, I'll never know when it's fixed because I'll be at Lichess. #unaccepatable

Avatar of Fu1g4r

I'm getting the same problem, has anyone received updates from the staff yet?

Avatar of Plunderdog903

Yeah, this is BS. I rarely play here anymore but this sure as hell isn't helping the cause Chess.com

Avatar of Golden-Golem

It happens to me, kid you not 20~ times a rapid game. Actually unplayable.