auto abandonment

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Avatar of jedilax
It has now happened to me a couple of times and my partner has experienced it on more occasions than me that in the middle of a game we have lost through abandonment even though we are still playing and have moved pieces before the any timer has been activated…. It is particularly frustrating when I am close to winning comfortably but then deducted points instead!
Avatar of Martin_Stahl
jedilax wrote:
It has now happened to me a couple of times and my partner has experienced it on more occasions than me that in the middle of a game we have lost through abandonment even though we are still playing and have moved pieces before the any timer has been activated…. It is particularly frustrating when I am close to winning comfortably but then deducted points instead!

Generally that means your client has lost connection to the live server.

https://support.chess.com/article/4720-online-chess-performance-optimizations

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

Avatar of jedilax
Thank you Martin, I appreciate the news articles.