Auto disconnect and lost time

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jackthedogg
Recently I have been plagued by an assortment of “glitches” for lack of a better word. I search for a 3 min game, connect, make a few quick moves (6 or 7)and within a few minutes I timeout....or lose connection. I always have good connection to the internet so I don’t understand why I “disconnect” or “lose time”?
Martin_Stahl
jackthedogg wrote:
Recently I have been plagued by an assortment of “glitches” for lack of a better word. I search for a 3 min game, connect, make a few quick moves (6 or 7)and within a few minutes I timeout....or lose connection. I always have good connection to the internet so I don’t understand why I “disconnect” or “lose time”?

 

https://support.chess.com/customer/en/portal/articles/1444918-my-internet-connection-is-fine---why-am-i-getting-disconnects-

 

https://www.chess.com/blog/News/how-to-adjust-your-live-chess-connection