That has not helped at all. And now I am told that I have another member blocked when in fact I do not.
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Hello, yesterday at 9:45 my 7-year-old son made a present to Hikar. subscription by accident. We ask you to return the money and cancel the subscription for us. This is a lot of money. We cannot afford such a purchase
Sep 16, 2019
0
#5
Efremys wrote:
Hello, yesterday at 9:45 my 7-year-old son made a present to Hikar. subscription by accident. We ask you to return the money and cancel the subscription for us. This is a lot of money. We cannot afford such a purchase
You'll need to open a ticket for any billing from here. https://support.chess.com/article/346-contact-us
bonebroth wrote:
martin, since you're so big around here, please wake up the feckless so-called cheat team, thx.
getting killed in daily with 850 players bulleting perfect moves in an opening that they've never seen that took 7 years to develop and the cheat team just freaking sits there allowing it to happen. martin, do some work that matters instead of cut and pasting the obvious. god
This was a thread about billing.
Have you reported those opponents using the report button on their profiles or sent an email to support@chess.com?
Every month they review millions of games and close thousands of accounts. Have you seen the monthly reports?
https://www.chess.com/news/view/chess-com-review-august-2019
Sep 16, 2019
0
#7
bonebroth wrote:
martin, since you're so big around here, please wake up the feckless so-called cheat team, thx.
getting killed in daily with 850 players bulleting perfect moves in an opening that they've never seen that took 7 years to develop and the cheat team just freaking sits there allowing it to happen. martin, do some work that matters instead of cut and pasting the obvious. god
The use of databases , books, etc are allowed in Daily chess, so it is easy for anyone to play book moves if they are using all allowed resources.
josifbanskoliev wrote:
my tactics are blocked, why ?
i m platinum member till 19 -1-2020
i m platinum member till 19 -1-2020
Again, this thread was about billing problems for new members.
If you have an unknown technical problem, clear the browser cache and do a hard refresh (F5). If that doesn't work,
write to support@chess.com to find out.
Please do not direct me elsewhere ... I did my due diligence and went through proper channels, and that got me exactly nowhere, so now I am here, my last resort. All I want to know is how to change the credit card you have on file for my account. And yes, I did find that in the frequently asked questions, but when I pursued it, it was a dead end. Would not even allow me to send a message. You can tend to that bug if you'd like to, but in the mean time, again I ask, how can I change my credit card? Can an admin contact me? Thank you.