Hi there! If you are getting a blank screen try clearing the cache on your browser! This should remove any stored files that may be corrupting the site! I also encourage you to use Google Chrome as it has all the necessary extensions for our site! 
Can you try that and let me know if it works? You can private message if you prefer!
Blank screen
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Jan 4, 2018
0
#2
I failed to mention that everything works when I am on my desktop, my laptop and my Android phone. The issue occurs only on my Android tablets.
Jan 5, 2018
0
#4
Thank you for clarifying this! Now, are you using the browser when you're on your tablets or do you use the app? Are you using Google or which browser?
Thank you for your replies. I took the hint and downloaded the app. Appears to have solved the problem.
Jan 6, 2018
0
#6
Wonderful!!
If you ever have other questions or concerns, don't hesitate to write in. We're here to assist. https://support.chess.com/customer/portal/emails/new
I recently started back at Chess.com after several years. I currently have two 1day games started, but when I try to go to one, I only get a blank screen.