[Bug] After moving, I still have the Move

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Ardy14

I moved in this game, https://www.chess.com/game/daily/366559977

But I still have the move, but I obviously can't anymore. My clock is still counting down, meaning I am going to loose this game.

I am using my mobile phone, but also on a different computer using the browser, I am stuck.

This is very frustating.

miniond

I have the same problem (my topic is below):

https://www.chess.com/game/daily/365820529
https://www.chess.com/game/daily/365820553

Dodger111

Someone in IT  decided to tweak the system to improve it  and in the process made it FUBAR.

Martin_Stahl
Ardy14 wrote:

I moved in this game, https://www.chess.com/game/daily/366559977

But I still have the move, but I obviously can't anymore. My clock is still counting down, meaning I am going to loose this game.

I am using my mobile phone, but also on a different computer using the browser, I am stuck.

This is very frustating.

 

It's actually your opponent's move. There was bugged code deployed yesterday, and anyone that made a move during that time, will need to make the move again since it didn't get to the backend.

 

However, the attempt triggered the side to move flag and now shows the wrong player to move. If you look at the game, you'll see the clock icon on your opponent, so that means it's their move and the time showing is actually how long they have.

 

The code has since been reverted, so games with moves made after are not impacted.

Martin_Stahl
miniond wrote:

 

Same on your games

Flojoflojo

I have the same problem. Please help. I only have 5 hours left.

Flojoflojo

https://www.chess.com/game/daily/345996281

 

 

keviniho
I had this and lost a tournament game. Started the tournament in July and this one point loss will knock me out
StumpyBlitzer

Contact support and they should be able to look at the timed out game if it's down to the recent issues. 

 

https://support.chess.com/article/346-contact-us

 

Martin_Stahl

 

This has been fixed by staff.

Martin_Stahl
Ardy14 wrote:

I moved in this game, https://www.chess.com/game/daily/366559977

But I still have the move, but I obviously can't anymore. My clock is still counting down, meaning I am going to loose this game.

I am using my mobile phone, but also on a different computer using the browser, I am stuck.

This is very frustating.

 

This has been fixed by staff as well.

Martin_Stahl
miniond wrote:

 

Looks like yours were fixed as well.

Martin_Stahl
spikedrhombus wrote:

ive got the same issue in my game how do i get this fixed?

 

https://www.chess.com/game/daily/365795371

 

Fixed; you'll need to make your last move again.

bacaksiz

https://www.chess.com/game/daily/366631445

I also have the same problem in my game.

gonkdonk
Same problem her
kynas

https://www.chess.com/game/daily/357672831

The same problem