Bug Report - Puzzle Rush on Android chess.com application

Hi,

Within the past week or two I have hit the same bug using Puzzle Rush on the Android chess.com app. I have screen shots of the bug, if that helps.

Two times I have reached my personal record on Puzzle Rush at 3 minutes, and once I came within one point of my personal record at 5 minutes. Each time, the app has returned the mesage "Resource not found" and the result has been recorded as one puzzle less solved than what I actually acheived.

I have photographic evidence of this in the form of screen shots taken on my mobile phone, and would like the scores corrected.

Even better, I would like the bug fixed, please.

What is your app version? I just tested and didn't see any issues like that. It sounds like your may have had a connection issue.

Three times on three separate occasions?

Nope, I don't think so.

Why not? If it was happening every time, that could potentially be a bug. If it's happening occasionally, that's likely a connection issue.

I see that you have no experience of writing software. Never mind. It has happened three times under the same circumstances: reaching a personal record score on Puzzle Rush using the same platform each time. There will be a call to a less frequently occured function/process/method/class at that point, in order to update the record. It is here that the program is tripping up.
You are being unhelpfully helpful. I would politely request you to get out of the way, please.

I do have some experience with writing software. I also played a few sessions on the Android app, getting a personal best, and didn't have any issues with it.

Are you always so unhelpfully obtuse? Did you reach your record score on those occasions when you didn't have issues using the Android app? Do you have shares or share options in chess.com, or are you merely a "no issues here" fanboi? Please get out of the way - you are obfuscating, and not helping.

Version of the chess.com app is given by Android as "4.6.15-googleplay". Running on Samsung A54 (SM-A546B/DS) Android 14, One UI 6.0, Kernel version 5.15.104-android13-3-27760517.

I tried to recreate the issue you were seeing by doing multiple attempts until I hit a personal best. If I was able to recreate, then there would have been a good chance there's was a bug of some sort.

You might double check to see if there's a newer app version available for you; a new version was released yesterday.