Cannot login to the chess.com app

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Avatar of player2000-2008

Hello. I am sometimes not able to login from my account. I see

"Unable to login. Error RP13"

Any help would be appreciated.

Avatar of Martin_Stahl
player2000-2008 wrote:

Hello. I am sometimes not able to login from my account. I see

"Unable to login. Error RP13"

Any help would be appreciated.

 

Which app and what version?

 

You might try uninstalling and reinstalling.

Avatar of ali3535
Hello unable to log in
Avatar of ali3535
Any help would be appreciated
Avatar of player2000-2008
Martin_Stahl wrote:
player2000-2008 wrote:

Hello. I am sometimes not able to login from my account. I see

"Unable to login. Error RP13"

Any help would be appreciated.

 

Which app and what version?

 

You might try uninstalling and reinstalling.

 

I usually login directly in the browser but it does no longer seem to work for me.

Avatar of flyinggmachine

I typed the same password for 20 times to login in the account. After entering the captcha I got logged in

Avatar of vadimquaa

Same problem on iOS

Avatar of RifnasRif

Download a vpn. Change the server . Log in to your account without any problems.  And thank me later. 

Avatar of RifnasRif

And how did you solve the problem rather than changing the server. 

Avatar of noman124a

@RifnasRif - Thank you later. It worked. 

Avatar of lev1s1

Changing server works. Thanks!

Avatar of Acrobacia

What do you mean ts this problems any friends have said me that we have this mistake ??? Somebody knows what happen ?

Avatar of Elpiji3kG
RifnasRif wrote:

Download a vpn. Change the server . Log in to your account without any problems.  And thank me later. 

thank you sir... its work

Avatar of Dark-Knight2010
player2000-2008 wrote:

Hello. I am sometimes not able to login from my account. I see

"Unable to login. Error RP13"

Any help would be appreciated.

It says it here in chess.com support: about error RP13 or RG45, 

 

https://support.chess.com/article/695-im-getting-error-code-rg45-what-should-i-do

Avatar of LouDixsept

cannot log in; keep getting either password wrong or too many times tried to logon or tried to logon too soon or whatever -- will not log on

Avatar of IrishGuy
RifnasRif wrote:

Download a vpn. Change the server . Log in to your account without any problems. And thank me later.

Worked, thanks 👌