Cannot login to the chess.com app

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player2000-2008

Hello. I am sometimes not able to login from my account. I see

"Unable to login. Error RP13"

Any help would be appreciated.

Martin_Stahl
player2000-2008 wrote:

Hello. I am sometimes not able to login from my account. I see

"Unable to login. Error RP13"

Any help would be appreciated.

 

Which app and what version?

 

You might try uninstalling and reinstalling.

ali3535
Hello unable to log in
ali3535
Any help would be appreciated
player2000-2008
Martin_Stahl wrote:
player2000-2008 wrote:

Hello. I am sometimes not able to login from my account. I see

"Unable to login. Error RP13"

Any help would be appreciated.

 

Which app and what version?

 

You might try uninstalling and reinstalling.

 

I usually login directly in the browser but it does no longer seem to work for me.

flyinggmachine

I typed the same password for 20 times to login in the account. After entering the captcha I got logged in

vadimquaa

Same problem on iOS

RifnasRif

Download a vpn. Change the server . Log in to your account without any problems.  And thank me later. 

RifnasRif

And how did you solve the problem rather than changing the server. 

noman124a

@RifnasRif - Thank you later. It worked. 

lev1s1

Changing server works. Thanks!

Acrobacia

What do you mean ts this problems any friends have said me that we have this mistake ??? Somebody knows what happen ?

Elpiji3kG
RifnasRif wrote:

Download a vpn. Change the server . Log in to your account without any problems.  And thank me later. 

thank you sir... its work

Dark-Knight2010
player2000-2008 wrote:

Hello. I am sometimes not able to login from my account. I see

"Unable to login. Error RP13"

Any help would be appreciated.

It says it here in chess.com support: about error RP13 or RG45, 

 

https://support.chess.com/article/695-im-getting-error-code-rg45-what-should-i-do

LouDixsept

cannot log in; keep getting either password wrong or too many times tried to logon or tried to logon too soon or whatever -- will not log on

IrishGuy
RifnasRif wrote:

Download a vpn. Change the server . Log in to your account without any problems. And thank me later.

Worked, thanks 👌