Cannot reset password - did not receive reset email

Sort:
Avatar of alin44_2

Hello

I made this account just so I can post this question: I forgot my password, clicked the 'forgot password' link but I still have not received the reset email password (tried today around 12 PM CET and again about 30 minutes ago). How can I receive the reset password email?

Thank you

Avatar of Martin_Stahl
alin44_2 wrote:

Hello

I made this account just so I can post this question: I forgot my password, clicked the 'forgot password' link but I still have not received the reset email password (tried today around 12 PM CET and again about 30 minutes ago). How can I receive the reset password email?

Thank you

 

Did you check your spam/junk folders?

Avatar of alin44_2

Yes, nothing in spam folder either.

Avatar of Martin_Stahl

Are you sure you are checking the right e-mail account?

 

If so, you might open a ticket, but they have a backlog so it may take some time to get back to you.

https://support.chess.com/collection/343-contact-us

Avatar of Rivukis
I’m having this same issue. Yes, I checked the right email. Yes, I checked the spam folder. It’s been days since I requested it and still no email or reply from their help line. If this doesn’t get fixed then I’m cancelling my subscription.
Avatar of chessplayer1292
Rivukis wrote:
I’m having this same issue. Yes, I checked the right email. Yes, I checked the spam folder. It’s been days since I requested it and still no email or reply from their help line. If this doesn’t get fixed then I’m cancelling my subscription.

if you forgot your password how are you talking in the forums?? 

Avatar of Rivukis
I’m still logged in on the app on my phone from years ago.

P.S. thanks for taking the time to respond in a completely non-helpful manner
Avatar of essutumishi

The ESS Utumishi Portal is Tanzania’s official Employee Self-Service platform, designed for government workers to access and manage their employment information online. Before you can log in and use its features, you must first create an account. This guide walks you through every step of the <a href="https://ess-utumishis.com/register/">registration</a> process—so you can get set up without confusion or delays.

Avatar of marcostk

I have the same problem and the IA not solve it