Can't access focus mode

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Masked_Marauder

When opening the play menu, the focus mode and theatre mode buttons appear briefly and disappear almost immediately. 

They then proceed to hide until I reload the tab, and disappear again almost immediately. 

Now I've lost a second game because I literally cannot see the pieces. 

Does anyone know how to fix this?

Martin_Stahl
Masked_Marauder wrote:

When opening the play menu, the focus mode and theatre mode buttons appear briefly and disappear almost immediately.

They then proceed to hide until I reload the tab, and disappear again almost immediately.

Now I've lost a second game because I literally cannot see the pieces.

Does anyone know how to fix this?

Check your browser zoom level. If the zoom is too high, you can't enable Focus Mode.

Masked_Marauder

Thank you, that seems to be the problem.

Oddly, I was on the default 100% zoom to begin with, and that was where it was having trouble.

BestOnMyStreet

It appears that the functionality is not operational on the computer I am currently using to compose this message. Interestingly, my other computers, which run macOS, function without any issues. However, the device I am presently using, operating on ChromeOS, experiences difficulties. Hence, I recommend that Chess.com investigates this matter, as it seems to be specific to the ChromeOS platform.

Martin_Stahl
BestOnMyStreet wrote:

It appears that the functionality is not operational on the computer I am currently using to compose this message. Interestingly, my other computers, which run macOS, function without any issues. However, the device I am presently using, operating on ChromeOS, experiences difficulties. Hence, I recommend that Chess.com investigates this matter, as it seems to be specific to the ChromeOS platform.

It's based on screen/window size. If it's below a certain size the Focus option won't show. If your browser zoom is normal you might decrease it to get it to show.

BestOnMyStreet
Martin_Stahl wrote:
BestOnMyStreet wrote:

It appears that the functionality is not operational on the computer I am currently using to compose this message. Interestingly, my other computers, which run macOS, function without any issues. However, the device I am presently using, operating on ChromeOS, experiences difficulties. Hence, I recommend that Chess.com investigates this matter, as it seems to be specific to the ChromeOS platform.

It's based on screen/window size. If it's below a certain size the Focus option won't show. If your browser zoom is normal you might decrease it to get it to show.

Thank you for informing me about this. I did notice others mentioning it and attempted that approach initially. I tried adjusting the zoom level from 10 percent to 300 percent, but regardless of the browser's zoom level, the icon did not appear. Furthermore, it doesn't show up under the live chess settings either. Typically, there's a toggle switch to enable always-on focus mode, but this feature doesn't appear on a Chromebook.