Can't get past log on in chess mobile

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Avatar of mmmmisha

Until yesterday's site upgrade I had no problem playing chess via the mobile app for iPhone. Now I suddenly can't get past the log on screen. It just keeps me there. No problem logging on via computer. Any ideas?

Avatar of sakrisondurant

I got logged out, but I was able to log back in. Maybe check and see if you're using your correct password....i know this wasn't very helpful :)

Avatar of GibsonSct

I'm having the same problem with the new iPhone update. I can no longer get past the log in screen, but can log in online with no problems

Avatar of MikeRook

Same problem here.  I know the password is right but I'm just stuck on the logon screen.

Avatar of kevin-devine

I have the same problem with the iPad app. It is not an issue of incorrectly entering the password because the authentication fails with a message if I purposefully enter an incorrect username/password.

Avatar of GibsonSct

Hey everyone, don't know if anyone is still tracking this, or having this issue.  But I deleted the app and downloaded again and problem solved!  Hope this helps if you're still havin issues.