Can't Login via new Android App with Facebook

I've been a very happy user of chess.com since joining the first of this year and later becoming a premium member. At the start I used the Facebook option to access my account. Recently I purchased an Android phone and want to use it to play chess when I'm away from my computer. I downloaded the app but when I tried to access my account via the Facebook option I keep getting an error message that says the page isn't available (the url is a very long one). Is this a temporary issue or is there some other way for me to access my account. I've even tried uninstalling the chess.com app and reinstalling but same results. 

Help me please. 

Sorry you're having troubles logging into the app! I've sent a password reset to your email address so you can log in with that for the time being.

When you reinstalled the app did you clear the app data out as well?

Regarding:  When you reinstalled the app did you clear the app data out as well?

I just clicked on 'uninstalled' so I don't know but I doubt that I cleared out the app data.  It being a new smartphone (and my first) I still have a lot to learn about it, including I guess how to clear out app data.

As for the password reset -- I take it I can reset my password to a conventional one and use that in the meantime for both my computer and smartphone, right?  

Thanks for your help.

Thats correct :) 

If you'd like to try to clear out your app data, go to your device settings, look for Application Manager or Application settings, find the Chess.com app, and then Clear out the app data.

Hope that helps!

I've been playing chess via my computer and letting the smartphone app be to see if it would clear on its own. Today I went in and both uninstalled the app and cleared out the data then reinstalled. I tried using the Facebook login option but once again received the same error message. I guess that's not to be my option, at least for now.  I haven't been able to find the reset password email that was originally sent.

Could you send it again and I'll be on the lookout for it?

Thanks

Brad

Sent!

Thanks. Got it and have 'reset' my password and now have access to my games via my smart phone.  

Buenas tardes, tengo el mismo problema...