can't promote pawns

Sort:
Evenflow322

2 times today I haven't been able to promote a pawn, it lets me move to the final rank and the promotion pop up appears to select the piece you want to promote to but when you try and select the piece it doesn't go through no matter how many times you click it, and the piece you choose doesn't seem to matter, I have had to offer draws twice because of this today 

notmtwain
jtucker521 wrote:

2 times today I haven't been able to promote a pawn, it lets me move to the final rank and the promotion pop up appears to select the piece you want to promote to but when you try and select the piece it doesn't go through no matter how many times you click it, and the piece you choose doesn't seem to matter, I have had to offer draws twice because of this today 

Sounds like a bug. Use the bug report tool (in Help) to let the developers know.

Queen_Liza
Write to support@chess.com
Martin_Stahl
jtucker521 wrote:

2 times today I haven't been able to promote a pawn, it lets me move to the final rank and the promotion pop up appears to select the piece you want to promote to but when you try and select the piece it doesn't go through no matter how many times you click it, and the piece you choose doesn't seem to matter, I have had to offer draws twice because of this today 

 

Are you on iOS? App or browser? If a browser, is it Safari?

hotcrystal1
Refresh the page if you are on chess.com website
hotcrystal1
Martin_Stahl wrote:
jtucker521 wrote:

2 times today I haven't been able to promote a pawn, it lets me move to the final rank and the promotion pop up appears to select the piece you want to promote to but when you try and select the piece it doesn't go through no matter how many times you click it, and the piece you choose doesn't seem to matter, I have had to offer draws twice because of this today 

 

Are you on iOS? App or browser? If a browser, is it Safari?

Sounds like a bug.

hotcrystal1
...
Da-Vere

If you have Safari, stop using it. Chrome will work, it does for me. Or download the app and you’ll have no problem promoting pawns.

eric0022

Or maybe the pawn felt that it was not experienced enough to assume a position of greater strength and responsibility, so it refused to promote.

2Ke21-0

Of course, your pawn won't turn into a queen! How can a pawn magically transform into another piece unless there's some sort of hack/glitch going on? 

JL0422
2Ke21-0 wrote:

Of course, your pawn won't turn into a queen! How can a pawn magically transform into another piece unless there's some sort of hack/glitch going on? 

There's such thing as 'promotion' where a pawn can promote to a queen, rook, bishop or knight on the eight rank.

JL0422

The problem happened to me on the lessons (only) and in multiple lesson challenges, you are asked to promote to a queen! Most of the times, the pawn promotes automatically to a BISHOP, and rarely can I open the promotion menu to promote the pawn.

2Ke21-0
ALPHAzer0-123 wrote:

you sure? My coach, a WGM, told me promotion is real

If that's the case, why hasn't she been promoted to the WIM title? 

2Ke21-0
ALPHAzer0-123 wrote:

She is already promoted to WGM. You are just a BM.

I'm afraid to ask, but what does BM stand for? 

2-Ke2-0-1

bongcloud master?

Chessisfunforme
2Ke21-0 wrote:
ALPHAzer0-123 wrote:

you sure? My coach, a WGM, told me promotion is real

If that's the case, why hasn't she been promoted to the WIM title? 

ppl are asking to solve a problem and you trash the forums, not acceptable

 

OP, use the app or use a PC. Safari is not good for chess.com

2Ke21-0
2-Ke2-0-1 wrote:

bongcloud master?

In that case, how could you say "just Bongcloud Master"? The BM title is the most supreme of them all! 

2-Ke2-0-1

Ask him.

2-Ke2-0-1

do not ask me

hotcrystal1
Safari could be good for chess.com on some devices.