If you have a VPN I believe that should solve the issue. Hopefully, they will fix it quickly 
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Can't see the board or the pieces
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I am experiencing the same issue. Across multiple browsers
Mar 2, 2021
0
#44
soulhighwing wrote:
andrewregehr wrote:
So is this a fix we can do, or is this something on chess.com's end?
I believe it's a web server side problem. does not affect the mobile versions because they save the pic in their app.
It appears to be an issue with the CDN the site uses and not the website itself, since most members are loading the site fine.
I was able to test with a couple of proxies in Canada and things started loading for me, so it's possible the problem is slowly resolving for those members (but I'm not certain).
None of the images for the pieces are showing up except for the real 3D ones in the settings, just shows that little page that there is supposed to be an image there. and if I don't select real 3D I can't see anything.
I'm having the same problem here in Toronto.
I have the same issue with laptop and ipad, how soon will it be resolved?
Mar 2, 2021
0
#48
I've been having the same problem all day. Random pieces have been invisible but a vpn fixed it.
Martin_Stahl wrote:
soulhighwing wrote:
andrewregehr wrote:
So is this a fix we can do, or is this something on chess.com's end?
I believe it's a web server side problem. does not affect the mobile versions because they save the pic in their app.
It appears to be an issue with the CDN the site uses and not the website itself, since most members are loading the site fine.
I was able to test with a couple of proxies in Canada and things started loading for me, so it's possible the problem is slowly resolving for those members (but I'm not certain).
I can see they're using Cloudflare as CDN, maybe not chess.com's problem.
might be a canadian issue because im having the same problem aswell.
Xiao_ren_ren wrote:
If you have a VPN I believe that should solve the issue. Hopefully, they will fix it quickly .
yes.
Mar 2, 2021
0
#54
c63_amg wrote:
Did anyone email support?
Yes, there have been at least a few hundred reports, not including forums.
A response would be nice
plz lets us know what's going on.
+1, works on LTE but not fixed line in MB
Still can't play because of this
Mar 3, 2021
0
#58
TOR worked for me. Otherwise I can't see the board or pieces in other browsers unless I select "real 3D" pieces.
By what im seeing, canadian and portuguese people both can't see their pieces? Its really weird ngl
I reported the bug to chess.com, I guess we need to wait