I am Belgian and have the same kind of problem. when i try to play i get a grey screen where the chessboard should be.
Have you tried clearing your browser cache? If so, what browser and browser version are you having the issue with?
That happens to me sometimes. And the worst part is when my king becomes invisible, and the opponent's queen becomes invisible.
But I'm pretty sure this is caused by whatever software my school uses since this does not happen on my main computer.
What you're going to want to do is create a Lichess account and play there from now on. It's a much better site for chess. Hope this helps.
Weird how if lichess is so much better you are still browsing and posting on the chess.com forums, lol.
What you're going to want to do is create a Lichess account and play there from now on. It's a much better site for chess. Hope this helps.
The problem is with the remote servers not dl'ing the graphics files. One gets the information required to make a move, but no graphics so an opponent could not see the board setup to respond . The problem is NOT with chess.com.
I can’’t see the board but can see pieces. Any suggestions?
I can’’t see the board but can see pieces. Any suggestions?
Have you tried clearing your browser cache?
If you have any add-ons/plugins installed on your browser, these can block script/assets as well.
When we open a page (any one will do) from Chess.com the text and graphics information, but not the graphics files themselves come from chess.com. The graphics files, incl. the pieces most of the times, and such are dl'ed from another server much closer to us geographically, in order to shorten dl times as much as possible, and to minimize traffic on the main servers. These secondary servers are there only to hold and dl graphics files. When they misbehave, we see screwed up screens.
Clearing caches and such are not bad things to do, but they will not fix this problem.
When we open a page (any one will do) from Chess.com the text and graphics information, but not the graphics files themselves come from chess.com. The graphics files, incl. the pieces most of the times, and such are dl'ed from another server much closer to us geographically, in order to shorten dl times as much as possible, and to minimize traffic on the main servers. These secondary servers are there only to hold and dl graphics files. When they misbehave, we see screwed up screens.
Clearing caches and such are not bad things to do, but they will not fix this problem.
How did you know all of that, are you a computer scientist?
G'day Kit,
I had my first computer coding course in 1st yr. Electrical Engineering at UNB in 1970, writing fortran on an IBM mainframe using punch cards to store code and data. . Although not a computer scientist by any measure, I'm not a technophobe. My first desktop was 1993 with MS-DOS and a command line. no mouse.
I experienced this same issue about 1.5 years ago, you can page back to early March 2021 to see my posts then. At that time, I couldn't discover the solution to whatever was screwing up the displays. I asked a game operator and received a fairly good explanation about remote main servers vs. local graphics servers. The graphics servers and their code is glitchy.
When we open a page (any one will do) from Chess.com the text and graphics information, but not the graphics files themselves come from chess.com. The graphics files, incl. the pieces most of the times, and such are dl'ed from another server much closer to us geographically, in order to shorten dl times as much as possible, and to minimize traffic on the main servers. These secondary servers are there only to hold and dl graphics files. When they misbehave, we see screwed up screens.
Clearing caches and such are not bad things to do, but they will not fix this problem.
If the problem is corrupted files in the cache, clearing the cache can force them to be re-downloaded instead of trying to rely on the cached files. If the problem is with the CDN servers, then the issue won't be fixed, but those servers having issues is generally pretty rare.
my board and peices are not showing did it in game working fine then bam board gone
Happening to me on Bot practice right now. Had no problems yesterday. And I am still in the trial period. Very promising. Can't wait to actually pay for a buggy product...
Happening to me on Bot practice right now. Had no problems yesterday. And I am still in the trial period. Very promising. Can't wait to actually pay for a buggy product...
Do you see the same thing in incognito/private mode?
What you're going to want to do is create a Lichess account and play there from now on. It's a much better site for chess. Hope this helps.