Chess.com charged $99.00 on my credit card and not responding to mails and calls

Hi ,

Please revert my $99.0 as soon as possible.I sent couple of mails on same issue. still no response.

When did you send your email to support@chess.com?

I don't see a premium icon on your account.

Did you forget to cancel your 7 day trial premium membership?

Do you have more than one account?

https://www.chess.com/member/goldenninjamaster

last year ..we took for one year plan and they changed this year as well , with out my notice.

user name : GoldenNinjaMaster
goldenninjamaster24@gmail.com

All those plan automatically renew unless you cancel.

https://www.chess.com/subscriber

At any rate, you have to wait for support to handle this. They will try to help you.

Not responding is why you were charged.

Could you please revert my $99.00 

Curious as to what number you called.

 I didn't think chess.com had a phone number.

Good afternoon, a subscription payment was made from my card in the amount of $ 99 without my consent, how can I return the money to the card? And cancel your subscription? Wrote in support is useless. Not who does not answer. What to do how to solve? This money was transferred to my card by mistake and the auto payment system removed it from my account, now my card has a debt of $ 99. How can I return other people's funds back to my card?

You didn't sign up for the free trial? You agreed to pay the $99 if you didn't cancel within seven days.

You have to wait for support to fix it. They will get to it.

Nobody here can do anything.

i am having the same issue

but they took $200 NZD for what exactly?

What exactly did you take that $200 for? I just got onto your site last week ! what does it cover?