Chess.com has cancelled your membership - Chess Forums

AndraAur

Aug 24, 2023

0

#1

Hey there! Why does this keep happening?

Martin_Stahl

Aug 24, 2023

0

#2

AndraAur wrote:

Hey there! Why does this keep happening?

You'll have to contact support directly to find out but generally it's due to payment issues.

https://support.chess.com/collection/343-contact-us

AndraAur

Aug 24, 2023

0

#3

Roger that.

I sent a message about it to support, too, and I see now they answered, but their response had landed itself in my spam folder. It is strange, as there does not seem to be anything wrong with my payment method.

Thanks for the reply, Martin!