For no reason, MY GAME CRASHED, No explanation no nothing. And worse of all it counted as a loss and I loss elo even though it was fault.
It's not an issue with Chess.com, it's probably an issue on your end
*cough*internet issues *cough*
yes ....the standard response to reporting issues on chess.com is 'its your connection issue '
If you ask your IT Support or Helpdesk, they will say the issue lies with Chess.com, not with the user.
If you need help, please contact our Help and Support team.
For no reason, MY GAME CRASHED, No explanation no nothing. And worse of all it counted as a loss and I loss elo even though it was fault.