Chess.com Refund

Sort:
Avatar of imtheone79

Hey,

I recently (4-5 days ago) requested a refund for my yearly subscription as I had picked the wrong one. The email said they would get back to me in 2-3 days, but I waited for an extra 2 days because I knew it was holiday time. However, I have not gotten a reply back. I just want to make sure my request went through or if they are in the process.

Thanks

Avatar of Martin_Stahl
imtheone79 wrote:

Hey,

I recently (4-5 days ago) requested a refund for my yearly subscription as I had picked the wrong one. The email said they would get back to me in 2-3 days, but I waited for an extra 2 days because I knew it was holiday time. However, I have not gotten a reply back. I just want to make sure my request went through or if they are in the process.

Thanks

You should check your junk/spam folders to make sure you haven't already been contacted but it could take longer than expected for to the holidays and increased ticket loads.

Avatar of Guest3061423610
Please Sign Up to comment.

If you need help, please contact our Help and Support team.