Chess.com took 141 canadian dollars refund?

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Kuyiko

Hello, today I went to the store and then It said "declined" 
I checked my online banking and then I found out that Chess has taken
141 canadian dollars through auto renew. When all I did was sign up for
a free trial it makes literally no sense when you are on a free trial it has the option
"auto renew"  on  I can't even lie I am really pissed right now.

KetoOn1963

Its up to you to cancel before 7 days.  Does anyone actually read?

Felis_Domesticus

https://support.chess.com/article/346-contact-us

Felis_Domesticus
Kuyiko wrote:

Hello, today I went to the store and then It said "declined" 
I checked my online banking and then I found out that Chess has taken
141 canadian dollars through auto renew. When all I did was sign up for
a free trial it makes literally no sense when you are on a free trial it has the option
"auto renew"  on  I can't even lie I am really pissed right now.

I agree, they should turn it off on default.