Chess.conm couldn't authenticate server logging in via password through my iphone

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EttieH

Any thoughts? I've done the obvious, deleted and reinstalled app and restarted phone. I've got live games going on...

Knightsunset

Try looking through these and see if any help or contact support directly. Hope it gets resolved soon

https://support.chess.com/article/346-contact-us

 

EttieH

Thanks!

BigCC52

“Chess.conm couldn't authenticate server logging in via password through my iphone.”

 

i have this same problem! Can’t figure out what to do. I’ve tried deleting and downloading app, changed my password etc.. No problem logging in on browser. Just can’t on app 

UKBM

Same problem here. The support is useless

 

ArtyBlartfast

I had the same problem. I turned off my VPN and it fixed it. Good luck!

poooeeeep

Hi

SagarPardeshi1983

How to fix the authenticate server issue

UKBM

Only solution for me was to delete and reinstall the app. No issues since but not sure why it changed