Chess.conm couldn't authenticate server logging in via password through my iphone

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Avatar of EttieH

Any thoughts? I've done the obvious, deleted and reinstalled app and restarted phone. I've got live games going on...

Avatar of Knightsunset

Try looking through these and see if any help or contact support directly. Hope it gets resolved soon

https://support.chess.com/article/346-contact-us

 

Avatar of EttieH

Thanks!

Avatar of BigCC52

“Chess.conm couldn't authenticate server logging in via password through my iphone.”

 

i have this same problem! Can’t figure out what to do. I’ve tried deleting and downloading app, changed my password etc.. No problem logging in on browser. Just can’t on app 

Avatar of UKBM

Same problem here. The support is useless

 

Avatar of ArtyBlartfast

I had the same problem. I turned off my VPN and it fixed it. Good luck!

Avatar of poooeeeep

Hi

Avatar of SagarPardeshi1983

How to fix the authenticate server issue

Avatar of UKBM

Only solution for me was to delete and reinstall the app. No issues since but not sure why it changed