Zoele wrote:
I will reply with less words so people see solution (I thought chess players liked reading). Disable Enhanced Tracking Protection or equivalent settings to fix.
How can I do that please?
chess.com images and chessboard not loading!
Sort:
i believe this is an issue on their side. images as well as the board are un-loading. They come up fast but then once your window goes overtop of it. It shows the generic icon for a picture kinda thing.
I've tried on all my devices via multiple browsers. Chrome / Firefox / Edge / Safari on both iPhone and PC the issue does not affect the mobile app it seems. but everything else yes it does, unfortunately.
fnimoo wrote:
Zoele wrote:
I will reply with less words so people see solution (I thought chess players liked reading). Disable Enhanced Tracking Protection or equivalent settings to fix.
How can I do that please?
I'm starting to think it's a problem on their servers.
I cleared the cache and cookies and nothing.
Tks for your answer
rimbaudel wrote:
I'm starting to think it's a problem on their servers.
I cleared the cache and cookies and nothing.
Tks for your answer
Sorry at the time I didn't have the rest of the solution. It's been updated if you see my other replies. It is infact on their end. So you're right about that but people have temporarily fixed the problem with the above solutions or others like VPNing to different regions to avoid faulty script and cookies related to security issues of specific content servers. Turning off the strictness and clearing the cache for the specific site will have most browsers ignore the problem. Eventually this will be fixed by the staff.
Zoele escreveu:
rimbaudel wrote:
I'm starting to think it's a problem on their servers.
I cleared the cache and cookies and nothing.
Tks for your answer
Sorry at the time I didn't have the rest of the solution. It's been updated if you see my other replies. It is infact on their end. So you're right about that but people have temporarily fixed the problem with the above solutions or others like VPNing to different regions to avoid faulty script and cookies related to security issues of specific content servers. Turning off the strictness and clearing the cache for the specific site will have most browsers ignore the problem. Eventually this will be fixed by the staff.
I can try vpn. Which country? I would like to temporarily fixed the problem. ( I don't want to dare to install chrome again, due to excessive links, etc.)
rimbaudel wrote:
Zoele escreveu:
rimbaudel wrote:
I'm starting to think it's a problem on their servers.
I cleared the cache and cookies and nothing.
Tks for your answer
Sorry at the time I didn't have the rest of the solution. It's been updated if you see my other replies. It is infact on their end. So you're right about that but people have temporarily fixed the problem with the above solutions or others like VPNing to different regions to avoid faulty script and cookies related to security issues of specific content servers. Turning off the strictness and clearing the cache for the specific site will have most browsers ignore the problem. Eventually this will be fixed by the staff.
I can try vpn. Which country? I would like to temporarily fixed the problem. ( I don't want to dare to install chrome again, due to excessive links, etc.)
Sadly I don't know where you should VPN to. Maybe where others did. Check the thread we're on. If you're already using a different browser other than Chrome, say Firefox then just read the very bottom of this: Firefox Browser 87.0b4 (64-bit) Unloaded Assets issues. (Enhanced Tracking Protection to Fix)
it is an issue with Canadian and Portugal servers (Probably) staff are aware
Zoele escreveu:
rimbaudel wrote:
Zoele escreveu:
rimbaudel wrote:
I'm starting to think it's a problem on their servers.
I cleared the cache and cookies and nothing.
Tks for your answer
Sorry at the time I didn't have the rest of the solution. It's been updated if you see my other replies. It is infact on their end. So you're right about that but people have temporarily fixed the problem with the above solutions or others like VPNing to different regions to avoid faulty script and cookies related to security issues of specific content servers. Turning off the strictness and clearing the cache for the specific site will have most browsers ignore the problem. Eventually this will be fixed by the staff.
I can try vpn. Which country? I would like to temporarily fixed the problem. ( I don't want to dare to install chrome again, due to excessive links, etc.)
Sadly I don't know where you should VPN to. Maybe where others did. Check the thread we're on. If you're already using a different browser other than Chrome, say Firefox then just read the very bottom of this: Firefox Browser 87.0b4 (64-bit) Unloaded Assets issues. (Enhanced Tracking Protection to Fix)
Installing mozzila... Let me see if it resolves. About vpn, we have no feedback.
Mar 2, 2021
0
#51
I did some tests with some Canadian proxies and things started loading for me.
I install firefox, disable the "shield"; reload the page and... nothing.
it is an issue with Canadian and Portugal servers
use vpn usa
ElierMesa escreveu:
use vpn usa
You have link to it?
i am having the same issue.
Mar 2, 2021
0
#57
Same issue here....on Chrome/Windows10....not working on multiple PCs....can't see the board at all...I'm not using any VPN....
rimbaudel wrote:
I install firefox, disable the "shield"; reload the page and... nothing.
Clear cache of cookies under Cookies and Site Data.
Set Browser Privacy to "Custom":
[ ] Cookies
[ ] Tracking Content
[ ] Cryptominers
[ ] Fingerprinters
Scroll down to Security
[ ] Block dangerous and deceptive content
HTTPS-Only Mode
(o) Don't Enable HTTPS-Only Mode
RESTART BROWSER. You should be logged out. Log back in. Enjoy. That's my best fix for Firefox until staff fix their mess. Good luck and peace.
Portuguese and canadians use this: https://chrome.google.com/webstore/detail/touch-vpn-secure-and-unli/bihmplhobchoageeokmgbdihknkjbknd/related?hl=pt-PT
Alright fixed it on Chrome... but this is way harder and technically incomplete:
Eventually the old cookies will invoke and assets wont load properly via their calls. To fix this, you have to have chess.com as a site set to allow everything *relevant. So this happens in 3 steps x 2.
Step 1**: Protection level to the lowest (I know this is bad but I'll try to see what can be left on later)
Step 2: Allow all cookies
Step 3: Site specific settings, set chess.com to ALLOW for almost everything... (*yeah well if u really wanna use chrome and chess.com)
Step 4: Clear your cache of everything. Close all tabs and restart your chrome browser.
Step 5: Relaunch chrome and re-login, if prompted for notifications... I guess... allow <_< (but really turn this off and I bet it will still work [by now you should already be able to see all the broken assets working fine]
Step 6: Enjoy carefully. The staff will eventually fix this problem. Try to refine what you need to allow so that it still works. Or really just get firefox for chess.com for now. Peace
Edit: 3 x 2 steps.