I moved and my clock kept running. I didn’t notice right away and was awaiting my opponent’s and lost about two minutes because of that. That is [removed -- MS]
That usually means you got disconnected.
https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance
https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues
I moved and my clock kept running. I didn’t notice right away and was awaiting my opponent’s and lost about two minutes because of that. That is [removed -- MS]