Clock glitch

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Avatar of blueshins
Over the past few days I have lost a number of matches in the following situation: the opponent is losing and at a pivotal moment appear to be stalling with their clock running down; eventually the match ends and I lose with the clock on my end showing it has run out, or in some cases the review stating I have abandoned the game. This has happened both off and on wifi, so it doesn’t seem to be a connection issue on my end. Anyone know what’s going on?
Avatar of illllo

Same thing has been happening to me recently!!

Avatar of ChessterRooks
Me too. What gives?
Avatar of Martin_Stahl

That describes a general disconnect issue. You might look at the following to minimize connection issues.

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

Avatar of Mike3912
It happens in pivotal moments as the the advantage has swung to me. The clock ticks away on my opponent, then at the last moment their piece moves, restoring their time and zeroing my clock out for all the time they took. Then these are the opponents that ask for rematches, almost as if they have a hack.
Avatar of TheHerk

Same here. This site is such a turd.

Avatar of Taister

I've lost 2 games now because of this stupid glitch. Fix this Chess.com!!!

Avatar of tarant75

Yes. same issue here.

Avatar of Martin_Stahl
Mike3912 wrote:
It happens in pivotal moments as the the advantage has swung to me. The clock ticks away on my opponent, then at the last moment their piece moves, restoring their time and zeroing my clock out for all the time they took. Then these are the opponents that ask for rematches, almost as if they have a hack.

Your opponents can't impact your connection or clocks.

Avatar of cl0udnotfound
Same!
Avatar of cl0udnotfound
It's a connection problem. The opponent already made a move but your recieve the data and therefore the move doesn't display.
Avatar of cl0udnotfound
You don't*
Avatar of TheHerk

Now I just lost by abandonment… while I’m staring at the screen waiting for opponent. I’ve only used 2 seconds of the game. Blows my mind that people pay for this broken service.

Avatar of Dionte24

Happened to me twice. I reported the other player for cheating but maybe it isn’t even their fault.