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Clock Lag destroying my rating, not opponents

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dwin216

I’ve noticed lately, that I receive a noticeable time lag of about 8 to 10 seconds when making, what I think is a fast move. Hence my opponent’s clock seems normal and I’ve been winning the game by points,but they beat me  because my clock runs out. This is unfair and I hope this is resolved soon. I paid for a membership and feel like I’m being cheated out of the enjoyment of playing chess on your site. 

Martin_Stahl
dwin216 wrote:

I’ve noticed lately, that I receive a noticeable time lag of about 8 to 10 seconds when making, what I think is a fast move. Hence my opponent’s clock seems normal and I’ve been winning the game by points,but they beat me  because my clock runs out. This is unfair and I hope this is resolved soon. I paid for a membership and feel like I’m being cheated out of the enjoyment of playing chess on your site. 

 

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

dwin216
It’s definitely not my internet, nor is it on my end. It’s the servers and it’s just recently started doing this. It’s becoming quite frustrating and not enjoyable
fuzzy790

Ye me to i played drwin216 an lost because of lagging

Longliner61

Same here. I move pretty quick yet my clock is down to one minute when my opponent still has 6 minutes left during 10 minute games. Frustrating and unfair.

Phil88111

Hi same here in bullet party 1min sometime while I have time and my opponent have no time the clonk add him 10s and removed some to me very unfair

Phil88111

I doubt than 10s of lag is a connexion prob, server overload?

Martin_Stahl
Phil88111 wrote:

I doubt than 10s of lag is a connexion prob, server overload?

That sound most like a connection issue between you and the site.

Some things to check to minimize issues on your end:

https://support.chess.com/article/4720-online-chess-performance-optimizations

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

aneibs

Agree with you all, I move my piece and it's a 2-3 sec lag time. For example I have 12 sec remaining and opponent 5 sec, I move they move and game over for me. I go to review moves and times. I get dedected 2 seconds to their 0.5 seconds. It is not fair and takes away from the game.

Rakshan-Nandakumar

i was completely winning and i lost because of time lag or else i could have premoved