I think you may have already opened a ticket, based on your comment in the other topic but if you didn't, you should do so.
https://support.chess.com/customer/portal/emails/new
Closed an account by accident - HELP NEEDED
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Hi all,
I am very frustrated with chess.com and their automatic renewal of premium memberships.
I tried forever to cancel my diamond premuim subscription to chess.com on another account and even when I did, nothing happned. Then, I by mistake closed the account.
Did this also in turn refund the premium membership on the account, it just renewed for a year about ten days ago?
I was not sure about this, so I decided to try to get the account back because I closed it by mistake, but I could find No way at all to do this.
Could somebody please help me?