Compromised account

Sort:
Avatar of ElectricPoet

Hello I'm writing from alt account, since my previous one was compromised. My email and password was changed from my previous one. I've already sent a ticket to support. Although I have 2 questions. My nickname was changed though (piotrchess)

1) How does it take to receive answer from a chess.com support?

2) Has anyone encountered such situation before?

Cheers, 

Piotrchess from alt account

Avatar of ElectricPoet
TomatoJuiceForTheWin napisał:

Make a new account. Play chess. Be happy.

I don't want, I have a huge setimental filings towards this account, since it's 9 years old

Avatar of ElectricPoet

no I mean, account with a nickname piotrchess was compromised ....

Avatar of ElectricPoet

no, this is account, which I created in order to write on my forum, since my previous one(piotrchess) was hacked and I can't log into it.

Avatar of ElectricPoet

lol that's not the topic of my inquiry ...., but yeah I know, we can play a game if you want

Avatar of ElectricPoet

relatable, but I'm totally upset about that situation....