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Connection interupted

Hi,
Until now during the two years I have been a member I end up losing my games when there is a connection interrupted situation even though I have the upper hand by piece or position. Today ,October 8, I lost a game although I had the upper hand both by a queen and position because the connection was interrupted. And I was palying against a fellow with higher rating. This ,I think ,is exceedingly unfair and those are reponsible for chess.com should do something about it if it is in their power or ability to see to it that this discrepancy is corrected.