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Deleting messages from chess.com staff

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padre
padre
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Jun 18, 2008
0
#1

II don't seem to be able to delete messages from the chess.com staff. When I select the check box next to them and press the delete button nothing happens. Can someone tell me how to get rid of these things?

 

Thanks


Locke
Locke
Jun 18, 2008
0
#2
I assume it has something to do with buying a membership.
Evil_Homer
Evil_Homer
Jun 18, 2008
0
#3
No idea, but would love to know why it was so interesting.
erik
erik
Staff
Jun 19, 2008
0
#4
you should be able to delete ANY message - messages from CHESScom are no different. what browser are you using? you should be able to just click on the DELETE button on the message. or, checkbox next to the message and then DELETE. are you able to delete OTHER messages?
padre
padre
Show your flair!
Jun 19, 2008
0
#5
I am using Internet Explorer v6.0 as a browser. I'm new to the site and messages from staff members of chess.com are the only ones I have received to date.
padre
padre
Show your flair!
Jul 8, 2008
0
#6

Erik -

 I was able to delete the message that you left for me without any problems (but then it had a "Delete" button inside of the message when I opened it which the others do not). I am still unable to delete any of the other messages either from the message list of from the opened messages.

 Thanks for your help regarding this issue.

 

 


erik
erik
Staff
Jul 8, 2008
0
#7

i just impersonated your account and was easily able to delete any messages. you can either click on the "DELETE" button when viewing the message, or select the checkbox and the "DELETE" button when viewing your inbox.

what browser are you using??