difficulty cancelling membership

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bazoo123

Hi,

I'm interested in cancelling my membership.. It said I need to log into paypal to continue with cancelling it.. 

On paypal I see a payment for £79.99 made on 21st November 2020.

Is it possible to get any money back, as i've only been a member 3 months?

Is that going to try to charge me again next year?

There have been various bugs with the website.

notmtwain
bazoo123 wrote:

Hi,

I'm interested in cancelling my membership.. It said I need to log into paypal to continue with cancelling it.. 

On paypal I see a payment for £79.99 made on 21st November 2020.

Is it possible to get any money back, as i've only been a member 3 months?

Is that going to try to charge me again next year?

There have been various bugs with the website.

There is a help topic on how to cancel when using PayPal.

https://support.chess.com/article/530-how-do-i-cancel-my-premium-membership-if-i-subscribed-with-paypal