Hi chesstiny, they have been phasing out @chess.com e-mails. Here are two other threads that I found about the issue that may or may not be helpful. Otherwise I would contact staff directly if these threads don't get you anywhere.
http://www.chess.com/forum/view/help-support/chesscom-email-web-interface-dead
http://www.chess.com/forum/view/help-support/email13
There appears to be no way to access my e-mail anymore.
I've had an e-mail account with chess.com since I joined.
I NEED to access my inbox, for other sites have sent important confirmation e-mails to my chess.com address.
This is absolutely bizarre. I have tons of e-mail that I need to work with, but I'm locked out. When I click the e-mail option on the site, a blank screen loads up.
What's the deal? Any help would be appreciated tremendously.