Elo Not Updating

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Avatar of boringtheologian
I'm playing rated games, I've double check before each game by going to custom and making sure it says rated. It not changed my ELO for days, tons of games if you click on my profile. I submitted a ticket, but is there something I can do?
Avatar of Abhinav

At least I can see rating change in your latest games -- Rapid and Daily both.

If there's something wrong on your end & you've already submitted a ticket, there's nothing more to do. The site support should contact you soon.

Avatar of boringtheologian

On Android phone, I can't share the screen shot, but when I look at the game review it doesn't show any elo addition or subtraction. Where can I go to see how much it is adding or taking away?

Avatar of Abhinav

I couldn't tell you why it isn't displaying the rating change on the app, but on the website I can see it.

Maybe check the stats on the app to see if its getting updated there?

Avatar of manekapa

Some of your recent daily games were unrated.

https://www.chess.com/game/daily/518576275

Avatar of donlepro1

This problem has also happened to me.Has anyone found a solution to this problem yet?

Avatar of manekapa
donlepro1 wrote:

This problem has also happened to me.Has anyone found a solution to this problem yet?

I just looked at your archive. Your ratings are changing. Make sure you’re looking at games of the same time control. You played bullet, blitz, and rapid games today.

Avatar of JeffP54

Same problem, rating not updating.

Avatar of Martin_Stahl
JeffP54 wrote:

Same problem, rating not updating.

If you mean in the stats panel that's a known bug.

Avatar of JeffP54

Yes, the rating in the stats panel is not updated, however the rating during matches is accurate.

Avatar of AlghozChess

Same thing happened to me how to solve this kind of problem plsss

Avatar of 2Chess123098
Martin_Stahl wrote:
JeffP54 wrote:

Same problem, rating not updating.

If you mean in the stats panel that's a known bug.

How hard is it to fix it? like come on! This has been an issue for quite sometime. Paying 100+ dollars annually to not even have basic features work properly is outrageous.