Engine Analysis not working on browser

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Avatar of sddnly

My engine analysis has not been working on browser on either my laptop or desktop computers for several weeks. As shown below, the engine will continue thinking indefinitely and never show any moves. Game review DOES work. Analysis DOES work on my phone (Chess.com mobile app). I have already tried clearing cookies multiple times, nothing seems to fix the problem. Any suggestions?

Avatar of Martin_Stahl
sddnly wrote:

My engine analysis has not been working on browser on either my laptop or desktop computers for several weeks. As shown below, the engine will continue thinking indefinitely and never show any moves. Game review DOES work. Analysis DOES work on my phone (Chess.com mobile app). I have already tried clearing cookies multiple times, nothing seems to fix the problem. Any suggestions?

Try clearing your browser cache. If that doesn't help, try clearing the browser local storage.

Other things to try is loading the Analysis in a private/incognito window and/or testing other engines.

Avatar of sddnly

I have tried clearing the browser cache. Now there is nothing to even clear for chess.com in the browser's local storage. Still, the analysis does not work. I tried it in an incognito window and it DID work. Wtf?

Avatar of Martin_Stahl
sddnly wrote:

I have tried clearing the browser cache. Now there is nothing to even clear for chess.com in the browser's local storage. Still, the analysis does not work. I tried it in an incognito window and it DID work. Wtf?

There's a separate process to clear the local storage. Basically there's an issue with the engine files that were downloaded and they need to be refreshed. Loading incognito gives a blank slate to that storage.

Avatar of MiquelGargallo

same problem here, help

Avatar of BISHOP_e3

Avatar of IchTrinkeMeinPC

Clearing my browser worked. I tried to remove the cookies, I tried to clear the cache but that wasn't helping so just cleared the entire browser lol. Whatever was causing this issue is now gone (All the Browser data unfortunately too, but that's okay). <3