FaceBook account merger bug!

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Avatar of vivek_gupta4u

I have been playing on chess.com by logging via Facebook. Today I created an account on chess.com and then merged it with my older one.

I had challenged on of my friends to play a game with old account and he accepted it today after I had merged it with my new account.

Now I am unable to access that game. It is not visible under my "Current Games" section or "My Open Invites" either.

Can you please help?

Avatar of kohai

Vivek, i replied to this via your support ticket. Did you get my response?

Avatar of vivek_gupta4u
kohai wrote:

Vivek, i replied to this via your support ticket. Did you get my response?


Yes, I got it.

1. As per you, I haven't merged my account but I did my merge my account.

2. You also mentioned that my other account has been activate back. But when i login via Facebook, this is the account i get into. If I sign in using my email id and pswd, I still get into this account only. The old account I could login via facebook until I had merged. So now I dont know how to log into it(even if it is active)

Avatar of kohai

Can you send me a private message with your Chess.com username and any Facebook usernames you have please and I'll take a look for you.