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Facebook login with iPhone app

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allan_salcedo

I'm trying to log in with the facebook option on the iPhone app and it gives me an error stating  that the email corresponding to the facebook account is not being requested by the app. Has this happened to anybody before, if so, how did you guys fix it if you did?

jaclyn

Hi! Sorry you're having troubles logging in.  I've sent a password reset to your email address in the meantime.  Can you please let me know if you currently have the facebook app installed on your iPhone? If so, have you set up permissions to allow Chess.com access? 

allan_salcedo

Yes, I turned the switch for the chess app inside Facebook settings. I did get the reset and was able to login using the iphone app. I am still unable to use my facebook account within the app to find friends.

jaclyn

What version of the Facebook app, iOS, and our app do you have installed?