Game Analysis wiped

I had everyone of my daily matches analysed, I’ve just noted that all that analysis has been removed/wiped all the way back to the beginning (used to have the accuracy next to every game, now just the analyse word). Does the analysis have a limit (storage) and then just wipes everything rather than the oldest analysis dropping off the back to allow new at the front? (The live games seem unaffected) Can my analysis be recovered? Or some one in admin bulk analyse to restore it, Or would I have to go through all my games one by one to restore it? 40+ pages worth.

interested to know what caused this, as if I have to go through everyone again manually to get it back, obviously don’t want it to disappear again. I recall my 960 games had issues being analysed, I’d often get a message that it failed your end, is this related to the sudden disappearance?

Also tried to restore one via safari on iPhone, it’s actually showing as analysed already if you click on it as analysis comes up straight away, but the analysis word remains and hasn’t updated to the accuracy figures instead? So potentially some-kind of bug, or issue with website.

I’ve also tried doing the analysis again via laptop exact same experience as phone, result comes up almost immediately like already stored, but list of games not updating to show accuracy, so looking like I can’t get it back even if prepared to go through every game to get it to show again. Can this be fixed?

Further testing as revealed if I hadn’t conducted the deeper analysis before (analysis tab and cog), this will restore the accuracy in the list, if I try this and get an immediate result (as in done before) I can’t get the accuracy back next to the game. That said this process will be Laborious and annoying given this was already done and present until it got wiped for whatever reason.

actually whilst going trough page 1 on daily to see what  I could get back seems to have only worked to restore 6 games accuracy in the list. Even some that seemed to have been a deep analysis for the first time, didn’t restore the accuracy next to the game. after other testing seems the games you can restore to the daily list, are games that show up as unanalysed in the completed games list on you profile and accuracy does show on that completed games list, whilst they don't show on the daily list, assuming the completed games list is long enough/contains games to note this.

This definitely looks like the same issue I'm having - thanks for commenting in my thread. It's particularly galling that it's not a site-wide issue (only seems to be happening for paid members while free members can still see their numbers).

I believe the problem is mostly confined to Daily games and haven't seen any indication premium vs basic is different.  I mentioned it to a staff member a little over a week ago 

Thanks for pushing this on to staff, Martin.

Re: premium v. free: See my other thread; my friend Anderson Connors says he can see all my scores, as well as his own (and he has a free account).

So, your friend is seeing accuracy values on your daily games in the archive that you don't see?

I will say, the day I reported it, based on forum posts, I couldn't see any Daily accuracy values on my games, but I'm seeing them today, so it may be fixed, or at least fixed on beta.

I'll send him a private message to be sure, but I think that's what he said in my thread: https://www.chess.com/forum/view/help-support/analysis-not-saving

(AndersonConnors said: "And when I go to *your* profile, I'm seeing your analysis numbers too.")

My assumption on that post was that it was just in general and not Daily specific.

Hi! Something has changed since I last posted in Chan's thread.

At that time, as Chan understood, I was able to see *all* his daily game analysis percentages. Now, I can't anymore.

When I go here: https://www.chess.com/games/archive/chan_fry I can see all the numbers, but if I click on the "Daily" column, I can't see them anymore. (But I could when I first posted in his thread.)

Also, I could see my OWN daily analysis numbers at that time, but now I can't anymore. So the bug has gotten worse since Chan first mentioned it.

I think I’ve noted that the completed games list on your profile will show the accuracy of daily games, without issue. Yet the same game in the daily list (after clicking on completed games and choosing daily) won’t show accuracy. I’ve had more games added to my profile list, so any games like that now have been pushed off the completed games profile list. However with a little checking you can usually find someone who has daily listed games, with accuracy showing in the profile list for daily, and then not listed in the daily, like this:

profile page completed games list:

Daily game list if you click through to look at daily only:

So looking like the profile list is linking to the correct location to get the info and display it, yet the daily list if you look at that doesn’t seem to be finding the info like the list on the profile. May have to look at the code to see whats different between the two!

account used to see this, so can check this yourself and see if you get similar:

https://www.chess.com/member/gofischer

Again another person who’s profile list appears ok, yet daily list broken. I’ve not ID the exact date but it appears to be games from mid July backwards, anything analysed after mid July if analysed will display ok.

profile list:

Daily list:

account: https://www.chess.com/member/pachi

Further I found if in the completed list on the profile you have an in unanalysed game, you can run the analysis and the accuracy will now show in the completed game and the daily game list. Yet a game with accuracy in the completed games list with accuracy, if run again won’t show the accuracy in the daily list.

original Completed list and Daily list, Before analysing:

Completed list

Daily list

both games now analysed:

completed list

Daily list

As you can see the game not analysed previously, had the accuracy added to the daily list, but game already analysed couldn’t be restored, with additional analysis. So the one that created a new link worked, but the one that already had a link to accuracy (as displaying in the completed list), obviously uses the old link to display the info, so is unchanged. Unless like I did note before you do a deeper analysis (but this wasn’t always the case). I did run deeper analysis on the game that wasn’t showing in daily and that also didn’t restore the accuracy number to the daily list.

I noticed today this now appears to work, in that looking at the daily only all the accuracy now seems to show, so potentially looks like this has been fixed. Be interesting to know what the actual issue was and how it was fixed.

The site doesn't generally release information about things like that.

It appears fixed for me too. Thanks.